Website And Technology Accessibility Statement

If you have difficulty using or accessing this website or any Beauty Heroes digital tool, please contact us at 415-895-1480 or hero@beauty-heroes.com. We will work with you to provide the information, product, or transaction you seek through a communication method that is accessible to you, consistent with applicable law (for example, through telephone support). We strive to respond to accessibility requests within 48 business hours on business days.

Beauty Heroes is committed to providing a positive and inclusive online experience for all customers. We welcome diversity of all kinds and believe everyone should be able to access, navigate, and shop our website with ease.

Beauty Heroes is taking ongoing steps and devoting resources to improve the accessibility of our website. We work with external accessibility specialists to evaluate our digital content and identify opportunities for improvement. Our efforts are guided by the Web Content Accessibility Guidelines (WCAG) 2.1 Level AA, which are widely recognized accessibility standards.

Accessibility is an ongoing process at Beauty Heroes. While we strive to meet accessibility best practices, some content or functionality may not yet fully conform to current standards. We are continuously reviewing and improving our website as technology, standards, and user needs evolve.

Some content, features, or functionality on our website may be provided by third-party platforms or vendors. While we encourage our partners to offer accessible experiences, we do not control third-party content and cannot guarantee its accessibility. If you experience difficulty with any third-party content, please contact us and we will make reasonable efforts to assist or provide an alternative solution.

We welcome feedback on the accessibility of the Beauty Heroes website. If you have suggestions or encounter any barriers, please contact us so we can continue to improve.

Last updated: December 2025